About me
I am a chartered engineer (CEng), a member of the Institute of Certified Locksmiths and I carry an identity card.
When dealing with lock-outs, I will always start with non-destructive entry (NDE) techniques. More than three-quarters of locks can be opened without drilling or damage.
If you are choosing a locksmith, ask about prices, ask about minimum charge, ask about callout fee, ask about when they will arrive and ask if they do "NDE"—using the abbreviation—don't actually say "non-destructive entry". If they say, "NDE? What's that then?", the chances are that they are drillers and not locksmiths.